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The True Cost of Resident Turnover: Why Retention Saves You Thousands

The True Cost of Resident Turnover: Why Retention Saves You Thousands

For Arizona landlords, resident turnover is more than just a headache—it’s a hidden expense that can drain thousands from your bottom line. At Rosenbaum Realty Group, we’ve seen how the costs of losing a tenant pile up fast, from lost rent to repairs and marketing. But here’s the good news: prioritizing tenant retention can save you serious cash while keeping your rental properties thriving in 2025’s competitive market. Let’s break down the true cost of resident turnover and why retention is your secret weapon for profitability.

The Real Numbers Behind Resident Turnover

Resident turnover isn’t cheap. Industry estimates peg the average cost of flipping a rental unit at $1,000 to $5,000, with a 2023 Zego report landing at $3,872 per move-out. In Arizona, where Phoenix vacancy rates sit at 7.5% (higher than the national 5.8%), those costs can climb even more when units linger empty. Here’s how it adds up:

Lost Rent: A vacant unit in Phoenix, averaging $1,371 for a one-bedroom, means $45 daily in lost income. A month-long vacancy? That’s $1,371 gone.

Cleaning and Repairs: Deep cleaning ($50/hour), painting ($500-$1,000), and minor fixes (like patching walls or replacing filters) can easily hit $1,000-$2,000, depending on the unit’s condition.

Marketing and Leasing Fees: Listing your property, professional photos, and leasing fees (often 50-100% of a month’s rent) tack on another $700-$1,400.

Administrative Time: Screening new tenants, processing paperwork, and coordinating turnovers eat into your time—or your property manager’s budget.

For a single-family rental in Mesa or a Phoenix apartment, a single turnover could cost you $3,000-$5,000. Multiply that across a portfolio, and you’re looking at a serious hit. In contrast, keeping a tenant for another year? Priceless.

Why Turnover Hurts More in Arizona

Arizona’s rental market in 2025 is a landlord’s dream—steady demand, rising rents (up 3.5% statewide)—but it’s not without challenges. New apartment completions (7,000+ units in Phoenix by late 2024) mean more competition, making it harder to fill vacancies fast. Plus, with tenants spending over 30% of their income on rent (per the National Low Income Housing Coalition), they’re pickier about where they stay. A poorly maintained unit or a landlord who ignores maintenance requests? They’ll bolt, leaving you with an empty property and a hefty turnover tab.

Retention: The Money-Saving Strategy

The math is simple: retaining residents saves you thousands over replacing them. A tenant who renews their lease eliminates vacancy losses, slashes turnover costs, and keeps your cash flow steady. National retention rates hover around 54.8% (RealPage, 2022), but at Rosenbaum Realty Group, we’re pushing that higher for our clients with proven strategies:

** Proactive Maintenance:** Responding to repair requests within 24-48 hours shows tenants you care. Our new bi-monthly air filter program keeps units fresh and cuts HVAC wear—tenants love it, and it saves you on big repairs later.

Build Relationships: Regular check-ins, a welcome note, or a small renewal perk (like a $25 gift card) foster loyalty. Happy tenants stay longer—fact.

Competitive Pricing: Arizona tenants are cost-conscious. Keep rents fair—say, $1,350 instead of pushing to $1,450—and they’re less likely to shop around. Saving $100/month on rent beats a $3,000 turnover hit any day.

Amenity Upgrades: In-unit laundry, smart thermostats, or pet-friendly policies can tip the scales. Properties with these lease 20% faster and retain tenants six months longer, per industry data.

Take this example: a Phoenix landlord with a $1,400/month unit faces a $4,000 turnover cost. Offering a $50/month discount to renew saves $600 annually—still $3,400 ahead of replacing the tenant. Retention isn’t just cost-effective; it’s smart business.

How Rosenbaum Realty Group Keeps Your Tenants—and Profits—In Place

We get it—managing rentals is a juggling act. That’s why we handle the heavy lifting to minimize resident turnover for you. Our team at Rosenbaum Realty Group uses:

Top-Tier Screening: We place reliable, long-term tenants from day one, reducing future churn.

Data-Driven Insights: We track local trends (like Phoenix’s 7.5% vacancy rate) to price your units right and keep them occupied.

Resident Perks: Through our Resident Benefit Package (RBP), tenants enjoy credit-building, renters insurance, and Pinata discounts—extras that make staying put a no-brainer.

Last year, our clients saw an 82% renewal rate across their portfolios. That’s thousands saved per property, reinvested into their bottom line.

Act Now: Retention Beats Replacement

Resident turnover is a profit killer, but it’s not inevitable. In 2025, Arizona landlords who focus on tenant retention will come out ahead—fewer vacancies, lower costs, and happier residents. Not sure where to start? At Rosenbaum Realty Group, we’re here to turn your rentals into retention goldmines. Let’s save you thousands—together.

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